Archive for the ‘Processes’ Category

Quality Gates in Projects: A White Paper

26 May 2009 at 11:14

Sridhar Machani

Processes

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Several product development teams use Q-Gate milestones to track, communicate, and move forward at various stages of development. Each milestone, identified by a number (for example, M260), indicates the progress of all related processes/projects, including technical documentation. So, what is Q-Gate?

A bug’s life: How to make your editor’s life – and yours – simpler

10 Apr 2009 at 12:03

Sridhar Machani

Processes

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[This article has been published in TechCraft, April 2009 edition of the newsletter. You can download the PDF copy.] What the heck are you talking about? Yep, this article is inspired by the animation movie with the same title. In many ways, a technical communicator works like a bug (or an ant). There is a line (style [...]

Automated Technical Writing?

10 Mar 2009 at 09:12

Sridhar Machani

Authoring, Processes

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Some time back, there was an interesting discussion about the future of Technical Writing (TW). Someone said, the way the standards and guides are being framed, there would be a day when TW would have templates and almost no scope for errors. Does it mean TW is moving towards automation?  Can TW be automated at [...]

May I Help You?

20 Jan 2009 at 19:15

Sridhar Machani

Processes

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[This article has been published in INDUS, December 2008 edition, archived at http://www.stc-india.org/indus/122008/index.htm. To view the article, browse to the bottom of the page for a list of articles or go to Viewpoint > May I Help You? You can also download the PDF copy.] Leveraging Product Technical Support Teams to Improve Documentation Write in [...]